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Chromatography Service Contracts

Ongoing maintenance and quality instrument repair are important ways to maximize your technology investment. In addition to reducing expenses, it is critical to minimize system downtime.

You can depend on Isco’s experienced, highly trained technicians to provide thorough evaluation, accurate analysis, and quality repairs.

Signing up for an Isco service contract saves you the time and hassle of generating a separate purchase order every time you encounter an unexpected equipment repair. A service contract enables you to budget for repair and maintenance costs.

Teledyne Isco service contracts provide you with the following:
  • Priority scheduling
  • Unlimited service calls
  • Annual preventative maintenance
  • Onsite service in selected areas: repair, labor, and travel costs included

Contract Options
Factory
Service
Preventive
Maintenance
Full
Service
Premium
Annual Preventative Maintenance visit   x x x
Telephone Technical Support (normal working week) x x x x
Onsite service calls   one x x
Labor x x x x
Travel   x x x
Repair Parts x   x x
Preventative Maintenance parts kit x x x x
Priority response over non-contract holders x x x x
Clogs and corrosion       x
*Isco chromatography service contracts are only available in the U.S. and Canada

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Teledyne Isco
4700 Superior Street, Lincoln NE 68504
Tel 402.464.0231 email: iscoinfo@teledyne.com

Copyright © 2012 Teledyne Technologies Incorporated. All rights reserved